We are a small, dedicated editorial team and we genuinely want to hear from you. Whether you have spotted something on the site that needs correcting, want to flag a concern, or simply have a question about how we work, getting in touch is straightforward. There are no automated phone trees here, no live-chat bots - just a real inbox monitored by people who care about keeping this resource accurate and useful.
Because nv-casinos-ireland.com is an independent review and information site rather than a casino operator, the way we handle messages is a little different from what you might expect from a gambling platform. Understanding that distinction before you write will save everyone time and help us get back to you faster.
Best Way to Reach Us
Email is the only contact channel we operate, and it is the quickest route to a real answer. Send your message directly to [email protected] and it will land in our shared editorial inbox. We do not maintain a postal address for public correspondence, and we do not publish phone numbers.
Please write from the email address you check regularly, as we will reply to the same address. If you use a spam filter that requires sender approval, add [email protected] to your safe-senders list before writing so our reply does not disappear.
What to Include in Your Message
A clear subject line helps us triage and respond sooner. Include the URL of any page you are referring to, a brief description of your query, and - where relevant - a screenshot or the specific text you believe needs updating. The more precise you are, the less back-and-forth is needed.
- Subject line that describes the topic (e.g. 'Correction request - casino review page')
- The full page URL if your query relates to specific content
- A concise description of the issue or question
- Any supporting evidence, such as a screenshot or a link to a primary source
There is no need to include personal financial information, account numbers, or anything sensitive. We are an editorial team, not an operator, so such details serve no purpose in correspondence with us.
Topics We Can Help With
Our team can respond to questions about editorial accuracy, factual corrections, how we review and rate platforms, partnership or media enquiries, and general feedback about the site experience. If you believe a piece of information on nv-casinos-ireland.com is out of date or misleading, we take those reports seriously and will investigate promptly.
We also welcome suggestions for topics you would like us to cover, or operators you think deserve independent scrutiny. Reader input genuinely shapes the direction of the site.
Topics We Cannot Help With
We are not a casino operator and have no access to player accounts, balances, bonuses, or transaction records at any gambling platform. If you have a dispute with a casino, need to verify a withdrawal, or require account support, you must contact that operator directly using the details on their own website.
Similarly, we cannot provide legal advice, intervene in regulatory complaints, or act as a mediator between players and operators. For gambling-related concerns in Ireland, the relevant regulatory body is the Gambling Regulatory Authority of Ireland.
Response Expectations
We aim to reply to all messages within two working days. During busy periods, or when a query requires additional research, it may take a little longer - but we will always acknowledge receipt if a full answer needs more time. We respond in English only.
We appreciate patience and constructive correspondence. Messages that are abusive or that request actions outside our remit will not receive a reply.